About this report

Management social, economic and environmental impacts

02

The HISPASAT Sustainability Report for 2019 summarises the company’s performance in managing the main social, economic and environmental impacts of its activities, related to both internal and external stakeholders.

The operator is committed to providing telecommunications services that generate added value for customers and shareholders as well as the other stakeholders with which it interacts: suppliers, employees and the community.
Each of them has a relationship with HISPASAT for different reasons, influences the company in various ways and interacts with it through specific channels, as well as having their decisions influenced, to a greater or lesser degree, by the activities that HISPASAT undertakes.
The contents take as a reference the requirements of Law 11/2018, of 28 December, on non-financial information and diversity.

Both Law 11/2018 and the Global Reporting Initiative (GRI) Standards, the most extensive international framework for preparing sustainability reports, feature in the need to provide information about the issues that are really relevant to the company and its stakeholders.

HISPASAT determined the material issues as a result of internal reflections made in connection with the design and approval of the Sustainability Master Plan in 2015. Several internal and external sources were considered in this task, which made it possible to establish a diagnosis and identify the most relevant areas on which HISPASAT would focus its action plan. In 2019 we carried out an assessment of the evolution of sustainability in the company, contrasted with trends in sustainability and a review of the master plan, as well as actively listening to employees, a survey on sustainability to customers and suppliers, and the identification and inclusion of the SDG perspective on the HISPASAT sustainability plan.

This work has allowed HISPASAT to update and personalise the material issues that we had previously identified and to associate them with the great challenges that society as a whole is facing today; those brought together by the United Nations 2030 Agenda and its Sustainable Development Goals (SDGs).

HISPASAT’s commitment to contributing to social and economic progress is thus shown in all its magnitude.

Material issues

Ethics and transparency

Main related SDG

Noteworthy actions

– Appointing a Compliance Officer.

– Sustainability Policy.

– Code of ethics.

HISPASAT’s commitment

A strategic priority at HISPASAT is to foster a culture of integrity, traceability, ethics and transparency to consolidate its responsible management model.

Material issues

Recycling and waste at centres

Main related SDG

Noteworthy actions

– Installing recycling containers and photocopiers with printing limitations.

Supplier evaluations

Main related SDG

Noteworthy actions

– Planned for main suppliers.

Climate change and emissions

Main related SDG

Noteworthy actions

– “Let’s Make Hispasat Sustainable” campaign.
– Incentivise the use of hybrid and electric cars in the HISPASAT fleet.
– Installing a solar power plant for its own energy needs on the grounds of its Arganda del Rey SCC, which will supply around 25% of the electrical energy needed for the centre’s operations.
– Waste recycling system and elimination of plastic materials.

Efficient management of resources

Main related SDG

Noteworthy actions

– “Let’s Make Hispasat Sustainable” campaign.
– Maximise the use of rainwater at the new Serviente control centre.
– Waste recycling system and elimination of plastic materials.

HISPASAT’s commitment

HISPASAT is proactive in contributing to environmental conservation as part of its commitment to excellence in sustainability.

Material issues

Measures to promote equality

Main related SDG

Noteworthy actions

– Analysis of equality matters.
– Announcement of “Female Engineer” grants.

Measures for handling equality

Main related SDG

Noteworthy actions

– Selecting candidates using blind CVs.
– Working with the Institute of Women to draw up a plan for female scholarship recipients in technology firms.
– Policy for salary and internal promotion equality.
– Day events to inspire technical vocations for women.

Social benefits

Main related SDG

Noteworthy actions

– Promoting family reconciliation.
– Flexible hours.
– Smart days (remote working).
– Corporate wellness.

Occupational health and safety

Main related SDG

Noteworthy actions

– Safety Committee.

Professional development

Main related SDG

Noteworthy actions

– Quality leadership.
– Project management.
– Improving effectiveness in meetings.

HISPASAT’s commitment

Encouraging the advancement of people and the community where the company does business is one of HISPASAT’s strategic goals. Working on these matters contributes to achieving this goal, internally as well.

Material issues

Bridging the digital divide

Main related SDG

Noteworthy actions

– Projects to extend Internet access to rural areas and places that are hard to get to.

Collaboration with humanitarian bodies in the sphere of emergencies and security

Main related SDG

Noteworthy actions

– UN Agreement: to restore communications in emergency situations via satellite.

Promoting education, culture and sport, facilitating connectivity

Main related SDG

Noteworthy actions

– Broadcasting features from the Liceu de Barcelona to bring opera closer to people.
– Fundación Estudiantes supporting inclusive sport.
– Fundación Atresmedia: TV for children in hospitals.

Financial contributions to social projects

Main related SDG

Noteworthy actions

– Memberships and donations.

Promoting the SDGs

Main related SDG

Noteworthy actions

– Including the impact of the SDGs in company press releases.

HISPASAT’s commitment

HISPASAT provides its satellite service for people and contributes to universal ICT access as part of its commitment to social progress in all those places where it does business.
HISPASAT wants to support those people who wish to follow a career in this field and promote the knowledge of the technological professions among those groups at most remove from them.