Critical Facilities: Secure and Available at the Highest Level

Hispasat's facilities offer secure housing services for critical equipment in controlled environments. We provide space for racks, hubs, firewalls, and network platforms with redundant power, precision climate control, and 24/7 physical security.

This service allows operators and integrators to deploy their platforms without investing in their own infrastructure.

Uplink: Reach the World with Confidence

Hispasat's ground stations feature redundant systems, strategically positioned with the company's satellite fleet. Hispasat offers high-availability uplink services tailored to the needs of customer operations. The ground segment can be deployed as a dedicated or shared unit, adapting to the specific requirements of each project to maximize coverage, availability, and service performance.

Terrestrial Connectivity Services: Connectivity You Can Trust

Hispasat's redundant infrastructure enables the delivery of highly available terrestrial services, from high-speed internet access to direct traffic delivery at a Point of Presence (PoP) in neutral data centers. Diversified and redundant terrestrial links guarantee maximum reliability, low latency, and consistent performance, even for the most demanding applications.

Remote Support: Your Equipment, Our Expertise

The remote support service provides rapid on-site assistance through qualified Hispasat personnel and trusted local partners.

From equipment reboots to cable adjustments or physical interventions, the team ensures that the customer's infrastructure is always operational, regardless of location.

Network Operations Center (NOC)

Hispasat's Network Operations Center (NOC) operates continuously to guarantee the highest levels of service availability, performance, and reliability.

The NOC monitors satellite carriers, customer platforms and capacity resources, managing anomalies and ensuring compliance with service level agreements (SLAs).

Benefits:
  • Global coverage and strategic locations: Teleports distributed across Europe and the Americas offer broad visibility of the geostationary arc and proximity to key markets.
  • High availability and resilience: Infrastructure designed with redundant power, 24/7 security, and diversified connectivity to ensure service continuity.
  • Best-in-class terrestrial connectivity: Redundant access to neutral PoPs and data centers ensures low latency and high throughput.
  • Multiband capabilities: C, Ku, and Ka-band antennas to support multiple applications and link budgets.
  • 24/7 centralized operation: A dedicated NOC monitors carriers, manages incidents, and ensures SLA compliance.
Uses cases:
  • Broadband in remote locations: connectivity in rural or underserved areas
  • Enterprise connectivity: secure communications for businesses with distributed operations
  • Broadcast and Media: TV distribution, contribution links, and live events
  • Government and Defense: critical and secure communications
  • Emergency response: rapid restoration of connectivity after disasters
  • IoT and smart infrastructure: agriculture, utilities, and environmental monitoring
  • Mobility services: maritime, aeronautical, and land connectivity
  • Carrier hosting: coverage expansion without investment in their own base stations